Ceci est une ancienne révision du document !
The open source software migration project of Eyüpsultan Municipality started in 2015.
All users were trained in GNU/Pardus Linux and Libreoffice, and installed open source Libreoffice software instead of the licensed Office software on their computers. Therefore, the problems experienced in the migration of the operating system have been softened.
In parallel with this situation, there have been two major changes in IT infrastructure. One of these was the enterprise email system, ported to the open source Zimbra email server. Another is that our corporate governance application has started to use open source postgresql as a database.
In 2016, GNU / Pardus Linux and Libreoffice training was repeated and GNU/Pardus Linux was installed on the computers of those who passed the exam at the end of the training.
Thus, the migration of the operating system began.Those who fail the exam are re-educated, then GNU / Pardus Linux operating systems were installed and continued to operate.
As it has been noticed, necessary training has been provided throughout the open source migration project and they have been checked to see if the training produced the necessary effect.
My personal opinion is that, for the open source migration project in Eyüpsultan Municipality, the main reason for its success is regular training.
As Eyüpsultan municipality, we have always cared about this issue and we have prevented it from being overlooked or forgotten by taking part in the project plan.
I want to briefly talk about the Project steps: • Analysis • Planning • ISO • Test • Pilot • Production
The steps I mentioned will be familiar to many people. I want to draw attention to the two points that made this project successful in Eyüpsultan Municipality.
One of these is the analysis step.
We didn't just do technical analysis at this step, we did psychological analysis at the same time. So, by talking to people, we actually tried to find out their anxiety points. Our conclusion was the fear of an “encounter with the unknown”. Therefore, if you are unable to calm this fear, the rate of resistance to change will rise, even if you have management support behind you.
After we realized this, we started to discuss how we could overcome this situation, and the result of this discussion was to put an interface in front of the user that he would recognize. With our research, we found a Windows theme and turned it into the default window manager of the GNU/Pardus Linux operating system.
The reaction we got on the first day of training was amazing, which I still smile when I think about it.
The second step I'm going to talk about is ISO; ISO means the creation of an image file.
Yes, the GNU / Pardus Linux operating system has an ISO that you can download and install, but there are many applications that you will not need in that image file. When the installation is finished, removing unnecessary applications and installing your own enterprise applications will be a waste of time.
To compensate for this loss of time, we have reconfigured the GNU/Pardus Linux ISO to include our own enterprise applications. This reduced the installation time to 15 minutes, and by the end of the installation, enterprise applications were ready for use.
Once the project matured, management and monitoring requirements occurred.
We installed the Lider/Ahenk server to manage GNU/Pardus Linux clients. To monitor servers and clients, we installed the open source Zabbix application.
So we tried to ensure that the migration project was manageable and sustainable. At this point, hundreds of pardus clients can be updated from a single point, remote support can be given and policies can be implemented, and problems can be detected early with alarms from Zabbix, and precautions taken.
As Eyüpsultan municipality, we consider this project as a social responsibility project. We are trying to create awareness by pioneering the use of the GNU/Pardus Linux operating system in public institutions in Turkey.
I am proud to be a part of such a project.
Hüseyin GÜÇ GNU/Pardus Linux Team Lead Eyüpsultan Municipality